Betj is committed to preventing gaming addiction and problem gambling. We provide our players with support and resources to ensure a responsible and safe gaming experience.
Betj believes gaming should be for entertainment and enjoyment, never for harm. We are committed to promoting responsible gaming and preventing gaming addiction. Our team regularly updates our policies and tools to provide the best protection and support.
We understand some people are at risk of gaming addiction. Our goal is to identify this risk and provide necessary support. We follow industry best practices and collaborate with international responsible gaming organizations.
Gaming addiction is a serious problem that can affect your life. If you or someone you know is struggling with it, please contact us or seek professional help. We are ready to assist you and provide resources.
Gaming addiction gradually develops and may not be obvious at first. Pay attention to the following signs:
If someone close to you displays these behaviors, try to offer support:
If you want to control your gaming spending, betj offers several tools and options:
You can choose to limit gaming for a specific time period. This includes:
You can request to permanently close your account at any time. Once closed, your account and all funds will not be accessible. We want to emphasize that this is a permanent decision and should only be chosen in extreme circumstances.
You can set different time limits to improve meditation and effectiveness. If you play for extended periods, the system will alert you.
Setting self-restriction is easy and instant. Go to the "Responsible Gaming" section in your dashboard and select your preferred limits. Once set, it takes effect immediately and you won't be able to change it in account settings.
If you are struggling with gaming problems, help is available. betj and other organizations provide free support and counseling services.
Our customer support team is available 24/7 to discuss gaming concerns and provide assistance. You can reach us at [email protected] or speak with us via live chat.
Several organizations in Bangladesh and internationally provide free support for gaming addiction and related issues. These organizations maintain confidentiality and provide professional assistance.
If you believe your gaming addiction is linked to mental health issues, reach out to a mental health professional. Specialized psychologists and counselors in this field can help.
Your family and friends can provide important support. Share your experiences and concerns with them, and ask for their help.
Set a monthly gaming budget that you cannot afford to lose more than. This amount should not affect your other bills and essential expenses.
Limit your gaming time. Set a specific daily gaming duration and stop when that time ends.
If you lose a game and feel frustrated, don't immediately move to another game. Instead, take a break and think about gaming later.
View gaming only as entertainment, not as a source of income. Spend time with friends and participate in other fun activities.
If you lose money, don't feel the urge to "recover losses" by betting larger amounts. This typically leads to greater losses and increases gaming addiction.
Be honest with your family and friends about your gaming. Hiding it or lying may be a sign of a problem.
Set and stick to daily, weekly, and monthly spending and time limits.
Suspend your account for any period or close it permanently anytime.
View detailed history of all your games and spending, and monitor your habits.
Contact our support team anytime to discuss gaming concerns.
Access educational information about gaming addiction, its signs, and where to get help.
Connect with support organizations and professional service providers for help and guidance.
Frequently asked questions and answers